The Docking Station has 2 built-in USB-C ports. (up to 40Gbps)

You can connect the MacBook charger, any USB-C powered device, and any USB-C adapter to utilize devices with HDMI, Ethernet, USB-A, etc.

This station does not include any adapter to HDMI, Ethernet, etc. Those need to be purchased separately (or you may already have one).

We offer bundles which include the Docking Station and adapters for the most common desktop setups for single and dual monitors.

If you would like to connect 2 monitors at least one of your adapters needs a USB-C port for charging, so that you can connect the MacBook power cable at the same time as the 2 HDMI cables. (The adapters in our bundles have this function)

No, the station is designed to perfectly fit to the shape of your MacBook for a very smooth docking process. A plastic cover will not fit into the station.

We do not recommend to use stickers or surface protection films with the MacBook Air. Since it has a snug fit, a protective film may impact the reliability of the USB connection.

No, we currently do not offer any Docking Station version which supports the 13" MacBook without TouchBar.

No, the MacBook Air M1 only supports one monitor. This is how Apple designed this MacBook.

The adapters being offered will not extend on that functionality. As a result, you will still be limited to 1 monitor even when using both adapters.

However, it is possible to extend the functionality of the MacBook Air M1 to 2 monitors by using a DisplayLink adapter (which we don’t offer). DisplayLink is a chip manufacturer, these chips are used in adapters from many different brands.

DisplayLink adapters are compatible with the Ascrono Docking station and do provide an option to extend to up to 3 monitors. (Depends on adapter model)

Please do your own research as reliability and capabilities of these DisplayLink adapters vary widely.

The 27" Apple Thunderbolt Display (2011-2016) may not function as intentended when using the Docking Station.

A Thunderbolt 3-to-2 adapter is required to connect to MacBooks with USB-C ports. It seems depending on the length of cables and the adapter model used the signal strength can be affected if connected via the Docking Station.

Based on users reports we know that some users are able to use the Docking Station with the 27" Apple Thunderbolt Display (2011-2016) with no issues, others encountered monitor flickering or no connection at all.

Please contact us if you need help troubleshooting such a connection or you would like to return the Docking Station within the 30 day money back guarantee window.

Note: We have encountered no other incompatibilites or limitations with other monitors.

We get this question a lot! It is something we have put a lot of thought into while designing this product.

It’s also difficult to answer, so we want to take you a little bit behind the scenes into our thought process why we ended up not including a built-in adapter (we had actually completely designed and made prototypes with the adapter inside)

The main benefit of the product
The first and most important thing to understand is why we made this dock in the first place.

We were tired of plugging and unplugging cables. We wanted a solution to seamlessly switch between a desk setup and working on the MacBook itself, without touching any cables or crawling under the desk to unplug something.

There were 4 main reasons that made us decide against including the adapter:

1. Every user needs different ports

Every user has different needs. Some need 1 HDMI port, others need 2. Some need an Ethernet adapter and others don’t. So it is very difficult to create a set of adapters that matches every user's need.

By sticking to 2x USB-C Ports, additional adapters, allow for flexibility so that the dock can support all kinds of setups, from simple to complex.

2. Lots of ports = lots of $$

Most importantly, every added port makes the product more expensive. So those who only need few ports are paying extra for a lot of ports they do not really need.

It is actually more cost-effective and more future-proof to purchase the adapter separately from the dock.

Example 1: If you would like to connect 2 monitors via HDMI, you need 1 USB-C to HDMI adapter ($15) and 1 USB-C to HDMI adapter that also has a charging port for your MacBook charger ($25-50). The total cost is $40-75, while docks that support dual monitors usually cost $100-300. (and they are oftentimes quite unreliable if compared to single HDMI adapters)

Example 2: 1 Year after buying the docking station you buy a new monitor which you want to connect via Display Port. You simply switch your HDMI adapter for a Display Port adapter $15-20

3. Bulky & Lots of cables above the desk

The model we are selling now is beautiful, because it has a very slim and minimal design, similar to the MacBook.

It is something that makes your desk look great.

We found that adding extra ports into the docking station made the entire station look very bulky and lots of cables were very visible at the back of the dock (above the desk).

It simply didn’t look great no matter what we tried.

If you attach any adapter into the current version of the docking station, the adapter can be underneath the desk surface, so it is easier to hide all the cables and creates a much cleaner look.

4. Focus on the main benefit

Even without the adapter included into the Docking Station, the main functionality we wanted to achieve with this product, making it as easy as possible to switch between desk setup and working on the MacBook, was achieved.

As you can tell with each of these reasons, we think about usability and customer experience first, and we also keep in mind what will be more cost-effective and future proof for you, so you can enjoy your docking station for a long time!

When purchasing any Ascrono^TM products, you'll get:

Free shipping on select products, a 1-year warranty, a 30-day money-back guarantee, as well as support within 24h any time you need it.

Reach out to us via email or Facebook Messenger Chat, we are happy to help with any technical issues you may face!

We offer worldwide shipping from multiple warehouse locations on different continents. (North America, EU, Asia)

The exact shipping time is dependend on your location, day of the week & product availability.

To get the exact shipping time to your location, please add the products you would like to order to the cart & follow the checkout process until your reach the shipping step.

Express shipping is available in select countries.

Read more here: Shipping Policy

To claim your 30-day money-back guarantee, kindly refer to the full returns policy on the Refund page where we give you a step-by-step guide.

The user guide is in the box, together with your purchased Ascrono^TM products. It's usually the first thing you'd see when you open the box.

For some products, video instructions are available as well.